Jan 062006
So, anyway, having phoned them and had them tell me that the best that they could do was refund my shipping, I decided that if I was going to have bad customer service I might as well buy from somewhere which did free shipping anyway. I’ve therefore decided that I’m not going to use amazon.co.uk any more.
I sent them an email to this effect, explaining that their poor customer service and evident lack of attention to the emails they were sent played a large part in my decision. You can probably guess what they sent in response.
The right decision, I feel.
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